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Business challenges:
Expand the workforce
Maximize investments in new technology
Increase productivity
Document best practice
Demonstrate regulatory compliance
Other
We can provide...
- Needs analyses and training plans
- Job aids
- Training programs
- Evaluation strategies
Past projects:
- Needs analysis for genetics initiative
Document describing business challenges, strengths, key issues, and opportunities to prepare the organization for a new technology. Recommends specific strategies for training and organizational development, based on interviews with key stakeholders.
US and UK research and development departments of a major pharmaceutical company
- "Quick-starts" for instrument users
Step-by-step instructions that describe "what to do" and "how to do it" for laboratory instruments and processes.
Laboratory scientists: infrequent users or scientists new to particular instruments. For scientists new to an instrument, the job aids are used as a training tool for guided learning with a trainer.
- Decision tree for help desk
Flow chart for use by help desk to assist in diagnosing reported problems with new phone system.
- Call-center representatives
- Call-center representatives
- Training program for HPLC (high performance liquid chromatography)
Guided self-study manual covering chromatography concepts and theory plus company-specific use of new chromatography software. Includes skill practice exercises to be completed under supervision of trainer.
- Laboratory scientists
- Laboratory scientists
- Training program for dissolution testing
Document describing dissolution testing and how it is used in the company. Includes a step-by-step guide to prepare for a dissolution test.
- Laboratory scientists
- Laboratory scientists
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Maximize investments in new technology
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to Jean Joklik at jean@joklik.com.
http://www.joklik.com/clients.html