We can provide...
Needs analyses and training plans
Job aids
Training programs
Evaluation strategies
Examples of past projects
Needs analysis for genetics initiative
Deliverables: Document describing business challenges, strengths, key issues, and opportunities to prepare the organization for a new technology. Recommends specific strategies for training and organizational development, based on interviews with key stakeholders.
Audience: US and UK research and development departments of a major pharmaceutical company
"Quick-starts" for instrument users
Deliverables: Step-by-step instructions that describe "what to do" and "how to do it" for laboratory instruments and processes.
Audience: Laboratory scientists: infrequent users or scientists new to particular instruments. For scientists new to an instrument, the job aids are used as a training tool for guided learning with a trainer.
Decision tree for help desk
Deliverables: Flow chart for use by help desk to assist in diagnosing reported problems with new phone system.
Audience: Call-center representatives
Training program for HPLC (high performance liquid chromatography)
Deliverables: Guided self-study manual covering chromatography concepts and theory plus company-specific use of new chromatography software. Includes skill practice exercises to be completed under supervision of trainer.
Audience: Laboratory scientists
Training program for dissolution testing
Deliverables: Document describing dissolution testing and how it is used in the company. Includes a step-by-step guide to prepare for a dissolution test.
Audience: Laboratory scientists
