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Client profile

Our clients are people who work in dynamic or regulated business environments where it is critical to keep job performance competitive and stay current with changes in the business environment.
 
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Client list

Pharmaceutical industry
Burroughs Wellcome, Inc.
Catalytica Pharmaceuticals, Inc.
Glaxo, Inc.
Glaxo Wellcome, Inc.
GlaxoSmithKline
Pfizer, Inc.
Triangle Pharmaceuticals, Inc.
A clinical research organization (CRO)

 
Medical devices
Boston Scientific, Inc.
 
Insurance industry
BlueCross BlueShield of North Carolina
Provident Mutual

 
Related health care
Vision Optics, Inc.
 
Other businesses
ICS Multimedia
PriceWaterhouseCoopers
Qualex Photofinishing
NC Museum of Life and Science

 
Not-for-profit organizations
Durham Public Schools
Duke Memorial Methodist Church
Immaculata Catholic School
Indian Creek School, Severna Park, MD
 
International Society of Performance Improvement, Potomac Chapter
 
International Society of Performance Improvement, Carolinas Chapter
 
International Society of Performance Improvement, International Chapter

 
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What our clients do

Research and development
Group directors
Scientists
Research project managers
Laboratory training coordinators

 
Field personnel
Account managers
Field sales representatives
Call center representatives
Field medical liaisons

 
Administration
Supervisors, managers, and directors
Administrative coordinators

 
Corporate
Regulatory compliance
Legal counsel
Marketing
Human resources
Sales, Management, and Corporate trainers

 
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What our clients say

Group Director, Quality Assurance
"Jean uses an excellent method to find out exactly where problems are in the various aspects of a project -- she asks excellent questions."
 
Training coordinator
"As a result of our work, I feel that training issues have received more of a priority than in the past."
 
Account Managers, Managed Care
"It looks like you've done great work here! I am certain we will have a very effective training program for account managers with this process."
 
"That is about the most professional looking layout of a training program I've ever seen. Very concise, well thought out, well constructed, and well presented. I love the format."

 
Medical Field Liaison
"I think having a partner will also make a really big difference for new hires, especially if they're new to the industry. We could really help put into perspective the deluge of information that comes their way during training."
 
"I am very impressed with your creativity, thought processes, and in-depth understanding of roles and responsibilities, as well as the issues with new hires."

 
Association board members
"Thanks for a SUPERB job on the financial spreadsheets. I am in awe!"
 
"Great job and congratulations on your success with improving our accounting processes."

 
Training development professional
"You are definitely a good resource for us, and I enjoyed working with you on our process model."
 
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to Jean Joklik at jean@joklik.com.
 
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