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Business challenges:
Expand the workforce
Maximize investments in new technology
Increase productivity
Document best practice
Demonstrate regulatory compliance
Other
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We can provide...
- Custom orientation programs for new-hires
- Job-specific training curricula
- On-the-job training programs
- Knowledge tests
- Skills assessments
- Competency models
- Needs analysis
Past projects:
- Partner Program for Account Managers
- Deliverables:
Includes implementation guides for regional managers, partners, and new hires; performance checklists for new hire to partner with experienced account manager in the field; and a discussion-starter document that includes graphic overview of job requirements and questions covering a broad range of business issues.
- Audience: Regional Managers, Account Managers, New Hire Account Managers
- Needs Analysis
- Deliverables:
Audit of existing training materials and alignment with business goals. Includes review and compilation of available training materials and services from external vendors in a course catalogue, plus materials for presentation of recommendations to management.
- Audience: Field Account Managers
- Home-Office Rotation program
- Deliverables:
Implementation guide and checklist for face-to-face orientation of new-hires to the roles and responsibilities of home-office personnel.
- Audience: Field Account Managers
- New-hire Integration Checklists
- Deliverables:
Checklists for first six months of compliance training and integration of new-hire into the workplace.
- Audience: Laboratory scientists
- New-hire Orientation Manual
- Deliverables:
Self-study training manual addressing frequently asked questions, drug development process, resource descriptions, key contacts, and administrative procedures/forms.
- Audience:
New or transferring laboratory scientists and their supervisors
- Initial job training
- Deliverables:
Training agendas that incorporate presentations by internal content experts and external speakers. Includes activities that provide opportunities for application of new information to address specific work issues.
- Audience:
PharmD and MD clinical liaisons to field sales with specialities in Human Immunodeficiency Virus (HIV), Anti-infectives, Oncology, Central Nervous System, Gastrointestinal System, and Respiratory System.
- Departmental Overview
- Deliverables:
Brochure describing fundamental values and priorities of a department.
- Audience:
Recruits and new-hire laboratory scientists
- Curriculum Guide
- Deliverable:
Document describing internal training courses, training materials, standard operating procedures, and resources available to scientists. All information is organized in the context of the job.
- Audience:
Entry-level pharmaceutical development scientists
- Curriculum Recommendations
- Deliverable:
Document describing specifications of curriculum to meet specific business needs for training an Oncology sales force.
- Audience:
Director of Oncology Marketing, for use as a Request for Proposal (RFP) to solicit development bids from training professionals.
- Activity checklist
- Deliverables:
A checklist of specific job tasks for a new-hire to observe, and then demonstrate.
- Audience:
Medical Liaisons to Field Sales (MDs and PharmDs with expertise in HIV, Oncology, Central Nervous System, and Respiratory System)
- Field-staff Partner Program
- Deliverables:
Set of documents that describes a process for new-hires in the field to work with several partners over the first few months on the job to observe and then demonstrate specific job tasks.
Documents include Regional Director's Guide, New-hire's Guide, Partner's Guide, activity checklists, discussion-starter questions, partner assignment sheets, and evaluation form.
- Audience:
New account managers; content customized to five different business areas.
- Use of laboratory instruments
- Deliverables:
Sequenced list of tasks including "what to do" and "how to do it" for laboratory instrumentation and techniques.
- Audience: New laboratory scientists
- Written test items for standard operating procedures (SOPs)
- Deliverables:
Test items associated with standard operating procedures on the "must read" list for new hires.
- Audience: Laboratory scientists
- Hands-on activities for laboratory systems
- Deliverables:
Trainer and leaner instructions for hands-on exercises designed to demonstrate and document learner competence in the use of laboratory instrumentation.
- Audience: Laboratory scientists
- Assessment for sales field training
- Deliverables:
Performance analysis of critical job tasks to be performed by new-hires with guidance and feedback, prior to working on their own.
- Audience: Account managers
- Attributes of successful project coordinators
- Deliverables:
Description of the personal attributes that contribute to successful performance as a project coordinator in a research environment.
- Audience:
Project coordinators and their supervisors
- See what we can provide for other business challenges:
Expand the workforce
- Maximize investments in new technology
- Increase productivity
- Document best practice
- Demonstrate regulatory compliance
- Other
- Return to:
- Business challenges
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