About us Recent projects Our clients Contact info Home     Business challenges:   Expand the workforce   Maximize investments in new technology   Increase productivity   Document best practice   Demonstrate regulatory compliance   Other			We can provide... Customized guides to departmental/company practices Policy and procedure manuals Guided self-study   Past projects: Quick-start guides for laboratory techniques Deliverable: Documents describing departmental best practice in laboratory techniques such as weighing, pipetting, etc.   Audience: Laboratory scientists   Legal laboratory notebook module Deliverable: Self-study training module with activities to complete under the guidance of a one-on-one trainer.   Audience: New or transferring laboratory scientists in FDA-regulated work environment   Onboarding guide Deliverable: Document describing onboarding process and company/departmental policy and procedures.   Audience: New clinical liaison field personnel   Phone and voice mail guide Deliverable: Document describing policies and procedures for phone and voice mail system.   Audience: Phone system area coordinators   Secretary's policy and procedures manual Deliverable: Print document organizing policies and procedures in alignment with secretaries' job responsibilities.   Audience: Administrative personnel   Customer relations policy and procedures manual Deliverable: Research and documentation of procedures for responding to customer complaints and concerns; presented procedures based on an overall pattern for appropriate responses.   Audience: Call center for photo-processing complaints   See what we can provide for other business challenges: Expand the workforce Maximize investments in new technology Increase productivity Document best practice Demonstrate regulatory compliance Other   Return to: Business challenges   Top
				© Copyright 2001-2008 by Joklik & Associates, LLC. All rights reserved.   Send comments about this web page to Jean Joklik at jean@joklik.com.   http://www.joklik.com/clients.html